What are the advantages of shopping at the Superge.com shop?

What are the advantages of shopping at the Superge.com shop? What are the advantages of shopping at the Superge.com shop?

Hello!

The superge.com shop has been established with one simple purpose; to offer you the widest selection of sporting footwear at much lower prices than regular shops.


What do I do if I have problems with shopping ?

If you have problems with shopping, our salespersons will help you solve them. You can contact them in several ways:  
  • Online conversation with our salespersons every business day between 12:00 and 13:00). To start a conversation click here!
  • Send us an e-mail at info@sneakers.si (We will answer your message within 24 hours).
  • Telephone us on business days between 7:30 and 15:00 at +386 1 422 80 33.

We wish you pleasant shopping,

Maja Pavlin & Adela Lakota, Head of the Sneakers.si Internet shop

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How quickly will I receive my order?

Shipping abroad:

 

  • Shopping at the SNEAKERS club is possible from other European Union countries. Orders from abroad will be delivered by DPD, within latest 8 working days.


How can I pay for my items?

.....  

Shopping at the SNEAKERS.si  is possible from ALL European Union countries. Orders from abroad will be delivered by DPD. We have FREE SHIPPING for orders over 100€ to next countries; GERMANY, AUSTRIA, DENMARK, HOLLAND, BELGIUM and HUNGARY. For lower ammounts  shipping charges are from 9.90, and payment is possible with EUROCARD. In the event the customer is not at the shipping address at the time of delivery, the DPD courier will attempt to deliver the order three more times.



Do all of the products in the shop have a guarantee?

There is no risk when shopping in our web shop.  

All of the products in our shop have a 30-day unconditional warranty, which means that any product that does not fit or that you are simply not satisfied with can be returned to us, in its original packaging, undamaged and unworn within 30 days, and we will return your money, without questions.

 



Can I order an item that is not on stock?

All the products that you see in the Sneakers.si shop are always on stock!  

Our shop is linked to our warehouse, so the information shown is always current. It is impossible to order an item we are not able to deliver. The exception, of course, is the items with material or workmanship flaws and items damaged when shipped to our warehouse. Such items will not be shipped to our customers. We will inform you about the possible cancellation of such orders over the phone. PLEASE NOTE: during sales when there are many visits to our shop, we cannot guarantee that your order will be met. If we are unable to meet your order, we will inform you over the phone.



Is my personal information secure?

We take every precaution to ensure the security of your personal information, and no third party has access to your personal information.   Read more about information security and our security policy under Information security.
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