Superge.com

Your advisor will answer the majority of questions which may arise upon visiting the online shop.

1. Membership in the Superge.com club
	How do I become a Superge.com member?
	Do I have any obligations as a member?
	I forgot my password for signing in to the Superge.com Club; what can I do?
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	What are club prices?
	Are all the products in online shop also available for purchase in regular shops
	What does the savings shown below an article's price mean?
	Do I need to pay taxes when buying?
	In what currency are the prices shown in the Superge.com e-shop?
	What is the sales price?
3. Search in the Superge.com online shop
	How do I find an article in the Superge.com online shop?
	What does search by intended use mean?
	What does search by size mean?
	How do I do a search by text search?
	What is a seasonal offer?
	What is the “Offer of the Week”?
	How do I choose the right type of running shoes?
4. About orders, delivery and payments
	What are the costs of delivery and total costs of purchase?
	How do I select my size after selecting an article?
	How do I know you received my order?
	How do I pay at the Superge.com online shop?
	Can I also get some information over the telephone?
	Do you also accept orders from other countries?
	What types of delivery are there?
	Do I have to be at home to takeover a delivered order?
	What options are available regarding the return of purchased goods?
	What to do if I have complaint procedure?
	Can I cancel my order?
5.What size should I choose?
	What size should I choose?
6. Other questions
	What brand names does the Superge.com online shop carry?
	Orders during promotional sales
	Is the information I enter in your questionnaires secure?
	How do I purchase goods at the Superge.com online shop?
	Data security and confidentiality
	How to access my online purchase history?

My advisor

1. Membership in the Superge.com club

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3. Search in the Superge.com online shop

4. About orders, delivery and payments

5.What size should I choose?

6. Other questions

Informations

Brand names

Purchase