My advisor

My advisor Your advisor will answer the majority of questions which may arise upon visiting the online shop.


Your advisor will answer the majority of questions which may arise upon visiting the online shop.


1. Membership in the Superge.com club

How do I become a Superge.com member?
Do I have any obligations as a member?
I forgot my password for signing in to the Superge.com Club; what can I do?

Diadora dodatki

What are club prices?
Are all the products in online shop also available for purchase in regular shops
What does the savings shown below an article's price mean?
Do I need to pay taxes when buying?
In what currency are the prices shown in the Superge.com e-shop?
What is the sales price?

3. Search in the Superge.com online shop

How do I find an article in the Superge.com online shop?
What does search by intended use mean?
What does search by size mean?
How do I do a search by text search?
What is a seasonal offer?
What is the “Offer of the Week”?
How do I choose the right type of running shoes?

4. About orders, delivery and payments

What are the costs of delivery and total costs of purchase?
How do I select my size after selecting an article?
How do I know you received my order?
How do I pay at the Superge.com online shop?
Can I also get some information over the telephone?
Do you also accept orders from other countries?
What types of delivery are there?
Do I have to be at home to takeover a delivered order?
What options are available regarding the return of purchased goods?
What to do if I have complaint procedure?
Can I cancel my order?

5.What size should I choose?

What size should I choose?

6. Other questions

What brand names does the Superge.com online shop carry?
Orders during promotional sales
Is the information I enter in your questionnaires secure?
How do I purchase goods at the Superge.com online shop?
Data security and confidentiality
How to access my online purchase history?
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